PRIVACY POLICY

1. Who We Are

GAMER S.A. (also known as G.AMER S.A.) is a company registered in Greece, with its registered office at 97–99 Filonos Street, Piraeus 18535, Greece. VAT No. 099883120. We are a global supplier of marine chemicals, gases, test kits, and technical equipment to the maritime industry. When this Privacy Policy refers to “GAMER S.A.”, “we”, “us” or “our”, it means GAMER S.A.

If you have any questions about how we handle your personal data, please contact us at g_amer@otenet.gr or call +30 210 4102309.

2. What Data We Collect

We collect personal data only when you voluntarily provide it to us, specifically when you:

• Submit a Request for Quotation (RFQ) through our website contact form
• Contact us by email, telephone, or fax
• Enter into a commercial relationship with us

The types of data we may collect include:

• Your name and the name of your company or vessel management organisation
• Vessel name and IMO number
• Email address and telephone number
• Port of call, ETA/ETD, and product requirements
• Any other information you voluntarily include in your enquiry or message

We do not use cookies for tracking or profiling. Our website does not deploy advertising trackers, social media pixels, or behavioural analytics tools. Any technical cookies used are strictly necessary for the operation of the website.

3. How We Use Your Data

We use the personal data you provide solely for the following legitimate business purposes:

• To respond to your Request for Quotation and fulfil your supply order
• To communicate with you regarding your enquiry, order, or account
• To issue invoices and maintain required commercial and accounting records
• To comply with applicable Greek and European Union legal obligations

We do not sell, rent, or share your personal data with third parties for marketing purposes. We will never use your data for any purpose that you have not consented to or that is not required for the fulfilment of our contractual obligations.

4. Legal Basis for Processing

We process your personal data on one or more of the following legal bases under the EU General Data Protection Regulation (GDPR):

• Contract: Processing is necessary for the performance of a contract to which you are a party, or to take steps at your request prior to entering into a contract.
• Legitimate Interests: We have a legitimate interest in responding to commercial enquiries and maintaining business relationships.
• Legal Obligation: We are required to retain certain records for tax, customs, and accounting purposes under Greek and EU law.

5. Data Retention

We retain personal data for as long as is necessary to fulfil the purpose for which it was collected, and as required by applicable law. Commercial transaction records are typically retained for a minimum of ten (10) years in accordance with Greek tax legislation. Enquiry data where no commercial relationship resulted is deleted within three (3) years.

6. Data Security

All data submitted through this website is transmitted over encrypted connections (TLS 1.3). We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. Access to personal data within our organisation is restricted to staff who require it for their role.

7. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

• Right of Access: You may request a copy of the personal data we hold about you.
• Right to Rectification: You may ask us to correct inaccurate or incomplete data.
• Right to Erasure: You may ask us to delete your data, subject to any legal retention obligations.
• Right to Restriction: You may ask us to restrict the processing of your data in certain circumstances.
• Right to Object: You may object to processing based on legitimate interests.
• Right to Data Portability: Where applicable, you may request a copy of your data in a structured, machine-readable format.

To exercise any of these rights, please contact us in writing at the address below or by email. We will respond to your request within 30 days. You also have the right to lodge a complaint with the Hellenic Data Protection Authority (HDPA) at www.dpa.gr.

8. International Transfers

Your personal data is stored on servers located within the European Union. Where data may be processed outside the EU (for example, by our email or form submission service providers), we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

9. Third-Party Services

Our RFQ contact form uses Web3Forms (web3forms.com) for secure form submission processing. Our maps are served by Google Maps. Our website typography is loaded from Google Fonts. Each of these providers operates under their own privacy policies. We recommend you review those policies if you have concerns about how they process data.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The date at the top of this page indicates when the policy was last revised. Continued use of our website after any update constitutes acceptance of the revised policy.